Privacy Policy

Our website’s privacy policy outlines how we collect, use, and protect the personal information of our users, including phone numbers. We are committed to transparency about our data practices.

**SMS Guideline and Campaign Registration**

By providing your mobile phone number to Way Out West Spine + Mobility, you are consenting to receive text messages from us regarding appointment reminders, treatment information, promotions, and other healthcare communications.

Your consent to receive texts was collected in person during your new patient appointment. You can opt-out of receiving texts at any time by replying STOP to any text message from us.

We use an automated texting system to send bulk SMS messages to our patient database for approved healthcare purposes as outlined below:

**Permitted Purposes for Bulk Texting:**

– Appointment reminders
– Follow-up instructions after visits
– Promotional offers related to our services
– General health tips and information
– Practice updates and announcements
– Requests to schedule appointments

**Your Privacy Rights:**

– You can opt-out of our text messages at any time by replying STOP
– We will not send any texts after you opt-out
– We will not share or sell your mobile number to any third parties
– Messaging rates may apply from your wireless carrier

**Compliance:**

Our texting campaigns comply with FCC regulations, including:
– Requiring prior express written consent to text
– Allowing opt-out via STOP command
– Identifying texts with our practice name
– Only sending texts within permitted purposes

By continuing to receive texts from us after your initial in-person consent, you agree to these terms and conditions. Please let us know if you have any other questions!